There are many technologies that entrepreneurs can use to make their small business a success. Today, if small businesses fail to keep up with modern technology, they’re at risk of falling behind their competition and losing customer visibility.
Here are some technologies that all small businesses need to adopt:
1. A Killer Website
There are still businesses out there that are attempting to survive without a website. Before the invention of smartphones came along, businesses were still be able to thrive without a website but now, not having a website causes a direct impact on customer visibility.
Studies show that 97% of consumers conduct Web searches for products and services. If your company isn’t on the Web, you’re making it very difficult for customers to find you.
Just having a website isn’t enough, it needs to look the part to win over customers. Think of your website as the face of your company, if it doesn’t look great and function properly, it’s not going to attract customers.
A website conveys your company’s purpose and discusses your products, services and business locations.
No matter how big or small a business is, it’s going to need a mobile-friendly website with a sufficient online presence and online communication plan to survive.
2. Social Media
Social media has become crucial to build brand awareness for companies. Brands have to turn to social media to introduce themselves to customers. Businesses implement social media strategies to draw attention to their brand. Unlike traditional marketing strategies that push messages on customers, social media marketing focuses on pulling in customers.
Social media platforms may have been used to connect people with each other in the past but today, businesses of all sizes are using them to generate revenue.
Customers don’t usually search for businesses by make, they search by location. If you want your business to be found, you have no choice but to localize your Web presence. Localizing your Web presence involves stating your address and the cities you serve on a number of pages on your website, listing yourself on third party databases like Yelp, YellowPages, etc. and adding your location to online maps.
4. Customer Relationship Management (CRMs)
At the core of all businesses is its strong relationships with partners and customers. The better you are at building and maintaining relationships, the more your business will thrive.
A powerful CRM can help organize your business’s transactions and ensure you stay on top of your
Vtiger is a CRM designed specifically for small businesses. It has a user-friendly interface developed to enhance customer service and improve ROI in the long-run.
If your small businesses is lacking a reliable CRM, hire Vtiger developers who can integrate Vtiger into your system.
SmartVT is a counseling company that provides CRM and Vtiger development and migration services. We also offer ongoing support for all our clients at reasonable prices. Contact our team for more information on our services.