In the world of sales and marketing, Customer Relationship Management rules all. Often Customer Relationship Management (CRM) Software is the most effective tool in a company’s arsenal as it can boost its sales and expand its clientele. When used correctly, you can get the most out of your...
The importance of positive customer interaction can never be understated. In fact, if the Global Customer Service study is to be believed then 75% customers are willing to spend more with a company if they’ve had a positive encounter with it in the past! This revelation has left many businesses...
Effective Sales Organisations are 81% more likely to be practicing consistent usage of CRM. What is more interesting is that 74 % of customers said that their CRM system gave them improved access to customer data. Get to know more about these stats in this...
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