
An efficient CRM system—like vTiger—should allow you to have in-depth knowledge about all your customers. It should be fast, easily accessible and should speed up your sales process, all the while improving rapport with customers. But CRM software in need of an upgrade can...

Customer Relationship Management (CRM) software is a highly resourceful way of improving productivity in the business and thus increasing sales. It helps keep all your customer related information and feedback in one place, allowing employees quick access to all the information they require. This...

The biggest asset a company has in its arsenal is its workforce. Proper training on CRM platforms can increase productivity and enhance the performance of your workforce. Therefore getting the most out of CRM software is essential. Get to know all essential CRM optimization techniques here in this...

In today’s fast-paced world, businesses are always on the lookout for new tools that can help them attract more customers. This is perhaps most evident in the field of marketing as companies have started to prefer advanced CRM software over traditional marketing tools.In order to...

In the world of sales and marketing, Customer Relationship Management rules all. Often Customer Relationship Management (CRM) Software is the most effective tool in a company’s arsenal as it can boost its sales and expand its clientele. When used correctly, you can get the most out of your...

The importance of positive customer interaction can never be understated. In fact, if the Global Customer Service study is to be believed then 75% customers are willing to spend more with a company if they’ve had a positive encounter with it in the past! This revelation has left many businesses...

When we launched Vtiger 6 a few years ago, it was designed to address the high level needs of businesses – to capture, organize, and making available a business’s customer related information. With such a function-centric perspective, user-centric design took a secondary role.Since then,...